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Panopto

Panopto with person looking at tv screen.

Panopto数字视频录制

Panopto is a video capture and management tool available to faculty, staff, and students at USA, and it is the primary application for creating and posting video content in USAonline. Users can record presentations that capture camera and/or desktop applications (including PowerPoint presentations), and later share them through embedded lessons, or as links. Panopto has a rich feature-set that includes editing, automatic captions, multi-angle sources, quizzing, student discussions, notes,etc. 教练甚至可以 create assignment folders that allow students to produce and submit their own video-based assignments.

Panopto is available as a tool in USAonline that instructors and organizers add to 他们的课程或项目地点. We strongly recommend users review the ILC’s How-to 使用此工具之前的指南.

了解更多十大玩彩信誉平台Panopto的信息

You can access How-to Guides for faculty and students as well as get information about Panopto Support in the drop down menus below. 

▼操作指南
▼Panopto支持

What can I contact Panopto Support for?

十大玩彩信誉平台 has access to 24/7 support for Panopto Video users.

  • Panopto support can be contacted 24x7 for an outage—Please contact support if your Panopto site will not load for multiple users, multiple videos 不处理, multiple users can not upload/record, or if multiple users can not view. 你可以看到Panopto 这里是停电图.
  • Panopto documentation—Panopto’s 24x7 team will provide instructions and documentation 从支持.panopto.com on Panopto workflows, viewing videos, making recordings, 或者编辑视频.
    **If you are asked to login to Panopto please reference this article: http://bit.ly/panoptosafari
    NOTE: There is a known issue with Firefox and Safari web browsers that prevent Panopto 从正确的身份验证. Please follow the directions linked above. This error could also occur if you are using the Canvas app. 如果是这种情况，请使用a Web浏览器访问内容. Google Chrome is the official web browser of USAonline (Canvas).
  • Troubleshooting error reports and problems during business hours: Panopto will provide troubleshooting for users who have issues recording or uploading videos, or if a video 不处理. Note that Panopto will only troubleshoot individual issues Monday through Friday during the hours of 7am -7pm (CST).

如何联系Panopto技术支持?

  • Email support@panopto.com
  • 创建一个支持.panopto.Com登录并提交案例. 你需要一个Panopto账户 first. Please click here to set up an account. 你需要使用你的官方文件 student/faculty/staff email account or your support request could be denied.
  • Call our 24/7 support team at 855-765-2341